FAQs

[vc_row][vc_column offset=”vc_col-md-9″][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Advent%20Pro%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700|font_style:500%20bold%20regular%3A500%3Anormal”][vc_tta_accordion shape=”square” c_icon=”” active_section=”1″ collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. I want to signup but coming form a different host, can you help with transfers ?” tab_id=”1476247952072-3b5d8079-8541″][vc_column_text]Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network If the account is very large then conditions may apply.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What payment methods do you accept ?” tab_id=”1476247952109-f0772c29-c5b6″][vc_column_text]We accept all major forms of credit and debit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments as-well[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Where are your web servers located ?” tab_id=”1476248182797-604b8392-4c91″][vc_column_text]Our state-of-the-art web servers are in various multi-million dollar data centers in USA that have premium connectivity to the Internet. This ensures some of the highest uptime possible for your web sites and mail communication systems.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What is your servers uptime record ?” tab_id=”1476248192215-2752bc3b-72e3″][vc_column_text]Since we began hosting, our uptime record has exceeded 99.9%. Our Servers are capable to host applications / sites with even more exceptional / mission-critical high bandwidth[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Are there any setup fees or other hidden costs ?” tab_id=”1476248191776-022cf3e8-6091″][vc_column_text]We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost of the hosting plan, plus the cost of a domain name if you need it.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Will you place ads on my site ?” tab_id=”1476248191607-2e210eb4-2ba2″][vc_column_text]Although there are some web hosting companies doing such practices, MyResellerHome.Com will NEVER place ads on your site. Clients of our Web Hosting Service can enjoy 100% bannerless hosting. You can also to run your own ads on your website. There are absolutely no restrictions — your website belongs to you and you will have its content in your hands.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Will I get adequate Technical support ?” tab_id=”1476248190992-19775f96-624f”][vc_column_text]Yes, we provide all technical support to our customers through Email and Live Chat Support. We provide 24x7x365 Days Live Support[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Which web hosting product is right for me, Linux or Windows ?” tab_id=”1476255866425-6a21739b-add0″][vc_column_text]If you want to use a web application to manage a database, create a shopping cart, or send out a podcast, check the program to see if it requires Windows or Linux-based hosting.

If you can’t find the requirements, determine the coding language for the application. If you see the terms “mssql”, “.ASP”, “ASP.NET”, or Coldfusion, purchase Windows hosting. If you don’t see these terms, choose Linux hosting.

Once you’ve picked your operating system, you’ll want to choose a hosting package. The bigger your site or business, the bigger the web hosting package you should choose.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Why Do I need web hosting ?” tab_id=”1476255865526-56bfaa24-c6ba”][vc_column_text]Every website is made up of two parts; a domain name, and web hosting. The domain name is just the name of your site, like “happyclouds.com” or “dogtraining.org.”

Web hosting is the space on a server where you store the data for your domain… all your pages, pictures, videos, etc. The server then allows your website to be accessed worldwide.

Without web hosting, all you have is a name. Think of it like having a street address without a house. Web hosting is where you store the heart and soul of your site.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. How can I purchase a new domain name ?” tab_id=”1476255907573-12846f60-578c”][vc_column_text]You can purchase a new domain name from myresellerhome.com by logging in your Customer’s area or you can use the given link to order a new domain name.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Are All Fees in US Dollars ?” tab_id=”1476255906949-2a4ff396-433f”][vc_column_text]Yes. While all fees are in US Dollars, we provide web hosting to anyone from anywhere in the world. We have convenient payment methods such as PayPal and credit card to allow anyone from anywhere to host with us.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. How long has Web Creation been in business ?” tab_id=”1476255905785-b6ed1599-5b28″][vc_column_text]We started in late 2013 and plan to be around for years to come.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What is cPanel/WHM ?” tab_id=”1590872265710-d4b50fa2-293b”][vc_column_text]Cpanel is a popular web based admin tool for linux servers, it contains many popular required linux features out of the box, and we use this on our linux hosting.

You can find a demo here.

WHM is the root/reseller side of the same cPanel script, it contains the server admin, account creation and modification scripts and features, as well as controls for the server services.

You can find a demo here.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. How to Preview your site in Plesk ?” tab_id=”1590872366814-fb294ff4-8ba8″][vc_column_text]You can preview your site from Plesk by clicking on the Site preview button inside the domain. Your site preview link is: http://server_IP/$sitepreview/domain.com/

Where domain.com is your domain and the server_IP is the IP of your server.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. Do you offer a Web Site Builder ?” tab_id=”1590872396658-72db6b89-1ad5″][vc_column_text]We offer a Free Web Site Builder with 500+ templates with any of Linux Plans[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What is the difference between Shared and Reseller Hosting ?” tab_id=”1590872433347-4c72239a-ad61″][vc_column_text]Shared Hosting Accounts are meant for one owner and come with one cPanel. You are able to host unlimited domains on a shared plan, you would simply add the additional domains to the “Addon Domains” section of your cPanel. Reselling is not permitted on shared hosting plans.

Reseller Hosting Accounts are meant for one owner who wishes to resell hosting and act as their own hosting company. Depending upon which reseller plan you choose, you can have anywhere from 10 to UnLimited cPanel accounts. On a reseller account, you would be able to set up each domain name so it has it’s own cPanel.

Additional advantages to having a reseller account include:

o  The ability to have multiple IP addresses or multiple SSL certificates.
Please note: SSL Certificates and additional ip addresses incur an additional fee.
o  The ability to control DNS zones.
o  The ability to use Private Name Servers.
o  The ability to use Anonymous Name Servers.
o  Brandable Control Panel.
o  FREE Hosting Billing System.
o  FREE Domain Reseller Account.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. How to Set Default Name Servers in Reseller WHM ?” tab_id=”1590872471488-dfaf91b2-3c1d”][vc_column_text]You may want to set your default name servers in WHM (Web Host Manager), so that all accounts created there will use those default name servers.

Follow the below steps –

1)Login to WHM. Instructions can be found here.
2)From the left navigation menu, click Basic cPanel & WHM Setup.
3)In the Nameserver 1 box, enter your primary name server information.
For example: ns1.domain.com
In the Nameserver 2 box, enter your secondary name server information.
For example: ns2.domain.com
4)Click > Save Changes.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What are Private Name Servers ?” tab_id=”1590872509035-12e5eb51-205c”][vc_column_text]Private name servers are your own DNS name servers, for example

ns1.yourdomain.com
and
ns2.yourdomain.com[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Q. What are the benefits of Private Name Servers ?” tab_id=”1590872544132-f16877c2-25a0″][vc_column_text]Other than “branding” reasons, there are no other real benefits. Many resellers choose to have their own private name servers for simply branding reasons. You can also use our already set up anonymous name servers ns1.yourdomain.com and ns2.yourdomain.com[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column offset=”vc_col-md-3″][vc_empty_space height=”50px”][vc_single_image image=”1061″ img_size=”full”][vc_column_text css=”.vc_custom_1590873900630{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #333333 !important;}” el_class=”need-sp”]

Need More Support?

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